Customer Feedback & Quality Assurance
Our equipment is engineered for high-traffic commercial gyms, ensuring durability, safety, and user satisfaction.
Frequently Asked Questions
What are the available shipping methods and delivery times?
We usually ship by sea as it is more cost-effective and safer for heavy equipment. Our standard lead time is approximately 30-40 working days. If items are in stock, this time is significantly reduced.
Do you offer discounts for bulk purchases?
Yes, we provide tiered discounts for bulk orders, typically ranging from 10% to 30% depending on the total quantity. We can provide tailored solutions for both personal and commercial gym use.
What is the warranty policy for international orders?
All commercial equipment sold overseas comes with a 3-year warranty. Our products are manufactured under ISO9001 standards to ensure long-term reliability.
Can the equipment be customized with my own logo?
Absolutely. we offer OEM customization services, including custom logos and color schemes to match your gym's branding.
What payment methods do you support?
Currently, we primarily support T/T (Telegraphic Transfer) for international transactions to ensure secure processing.
What is the maximum weight capacity of the Hack Squat machine?
The machine is built with 3mm commercial-grade steel and is designed to safely support loads exceeding 500kg (1100lbs), with a recommended max user weight of 200kg.